How should you treat a client that reacts negatively to serums?

When a client reacts negatively to serums, discussing alternative products is a constructive approach that focuses on the client's needs and preferences. Engaging in a dialogue allows the practitioner to understand the specific issues the client is facing, whether it be irritation, allergic reactions, or other concerns.

By exploring alternative products, you can offer solutions that might work better for their skin type or condition. This creates an opportunity to educate the client about different formulations, ingredients, and potential benefits, fostering trust and ensuring they feel cared for and supported in their skincare journey. This option emphasizes a solution-oriented mindset rather than simply switching products or discontinuing treatment altogether without thoughtful consideration.